Shipping & Delivery Policy

Scobido delivers locally from our licensed partner pharmacy in Kalaburagi (Gulbarga), Karnataka. This policy covers where, when and at what cost we deliver.

Where we deliver

We currently serve Kalaburagi city (pincodes 585101–585105). If your address falls outside the serviceable area, the app will tell you at checkout and the order won’t be placed. We’re expanding the area over time.

Delivery time

• In-stock OTC orders are typically delivered within a short window on the same day; estimates shown in the app are indicative, not guaranteed.
• Actual time depends on stock, distance, weather, traffic and — for prescription items — pharmacist verification.
• Prescription (Schedule H / H1) medicines are dispatched only after a registered pharmacist verifies your prescription.

Delivery charges

• A small delivery fee applies to smaller orders and is waived above the free-delivery threshold; the exact fee and any savings are always shown in your bill before you confirm.
• Cash on Delivery is the current payment method.

If delivery fails

If you’re unavailable or unreachable at delivery, our rider will try to contact you. Orders that can’t be delivered after reasonable attempts may be cancelled; see our Refund & Cancellation Policy.

Contact

Questions about a delivery? Reach us via the Support page.

Policy template for a single-city pharmacy operation; not legal advice. The operator should confirm the serviceable area, timings and fees and obtain qualified legal review before launch.